Product guides
How to set up Shuffl, use it every day and connect it to the tools you already have.
All guides as textAgent documentation index
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Companies and workspaces
Keep one workspace for most companies, or add separate spaces for regions, subsidiaries and teams.
Company owners and administrators
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Set up your workspace
Name your company, set up its first workspace and pick up where you left off.
Workspace administrators
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Connect Slack
Connect the Shuffl app to Slack, approve new permissions, and know what works on the web without it.
Workspace administrators
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Invite and enable employees
Invite people or let them join, check they arrived as the right person, and enable employee access.
Workspace administrators and invited employees
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Find a recovery step
Fix common sign-in, setup, knowledge, access and HR sharing problems.
Everyone using Shuffl
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Set up a workspace with your agent
Hand workspace setup to Claude Code or another MCP agent: what it does, in what order, and what stays with you.
Workspace administrators and the agents they run
For employees
Ask Mello
Ask about work in Chat or Slack, read the sources behind an answer, and get help from HR without leaving the conversation.
Everyone using Shuffl
For employees
Your profile
Fill in your profile, choose who sees what, and let coworkers find the right person to ask.
Everyone using Shuffl
For employees
Find your way around
Where things are on Home, in the menu and on a phone, and the settings that are yours alone.
Everyone using Shuffl
Knowledge
Review and publish knowledge
Turn a policy into a published source with an audience and dates, so Mello can answer from it and cite it.
HR administrators and Knowledge reviewers
Knowledge
Manage connected sources
Connect Google Drive, Notion, Confluence, SharePoint, Dropbox, Box, Guru or BambooHR, and keep imported sources fresh.
HR administrators
People and HR
People and the org chart
Find anyone, read the org chart, see who knows whom, and keep the directory right.
Everyone using Shuffl, with an administrator section
People and HR
Share a request with HR
Choose who answers HR requests, review what you share before it is sent, and work the queue in Needs you.
Employees, HR responders and workspace administrators
People and HR
Onboard new hires
Give every new hire a buddy, an introduction, check-ins through their first 90 days and nudges for their manager.
Workspace administrators, new hires and buddies
Programs
Introduce coworkers with Connections
Introduce coworkers in Slack on a schedule, choose who gets matched, and see how rounds went.
Workspace administrators
Programs
Ask one confidential question at a time with Pulse
One short question at a time, on Home or in Slack, who sees the answers, and how administrators run it.
Everyone using Shuffl
Programs
Praise and badges
How Shuffl reads your praise channel in Slack, what you see and control, badges people earn, and how administrators set it up.
Everyone using Shuffl
Programs
Communities
Groups for interests, places, skills and resource groups, each linked to a Slack channel.
Everyone using Shuffl
Programs
Celebrate work anniversaries and birthdays
Work anniversaries and birthdays in Slack, what each person decides, and how administrators set it up.
Everyone using Shuffl
Insights and settings
Impact and the HR digest
See what Mello handled, how much time it saved, and get the numbers by email or Slack on a schedule.
Workspace administrators and HR responders
Insights and settings
Workspace settings
Workspace name and logo, members, roles, API keys, activity, data export and a link to Company settings.
Workspace administrators
Insights and settings
Billing
Shuffl is free for every workspace; where the company’s billing state lives, and what to do if an older plan needs attention.
Workspace administrators
Developers
Use Shuffl with your agent
Use the built-in assistant, or connect your own agent over MCP, the API, the SDK or the CLI.
Workspace administrators and agent builders
Developers
Use the SDK and HTTP API
Install the TypeScript client from npm, select exact permissions and verify reads before writes.
Developers and agent builders
Developers
Use the Shuffl CLI
Run Shuffl operations from scripts without a model, with JSON output and the same endpoint permissions as the SDK.
Developers and automation owners
Developers
Connect an MCP client
Connect an agent to the Shuffl MCP server over Streamable HTTP with OAuth or an API key. An API key’s permissions choose its tools, reads and writes alike.
Workspace members and agent builders
Developers
API endpoint permissions
Choose Read and Write grants and look up the permission ID for every supported API operation.
Administrators and integration developers