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Knowledge

Answers from knowledge HR approved

Mello answers from the policies HR approved and cites every answer. When nothing approved fits, it offers HR instead of guessing.

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Slack · ask-hr

Sam9:02

Do unused vacation days roll over?

Mello9:02

Yes, up to 5 days roll over into next year. Anything above that resets on January 1.
Time off policy · section 3

Maya9:14

Can I bring my dog to the office?

Mello9:14

I couldn’t find that in anything HR approved. Want me to ask HR?Ask HRNo thanks
Time off policyUp to 5 unused days roll over.EveryoneApproved by HR

Getting started

Bring in what you already have

Start from what you have. Every source arrives as a private draft.

  • Say it

    In your own words

    Tell Mello in Chat or Slack. It drafts the guidance.

  • Upload

    Your handbook, up to 500 pages

    PDF, Word, PowerPoint, Markdown or HTML. One draft per section.

  • Connect

    Drive, Notion, Confluence, SharePoint and more

    Re-read when they change. A changed section comes back as a draft.

Supported files and sources

Approval

Nothing is used until HR approves it

An agent can prepare knowledge. Publishing needs HR’s permission and HR’s yes.

  1. Draft

    Nobody reads a draft. An HR admin checks the text first.

  2. Choose who reads it

    Everyone, HR only, or chosen departments, teams, managers or roles.

  3. Set the dates

    On the review date it drops out of answers until HR renews it.

  4. Publish

    Each publish saves a version. Edits stay private until the next one.

How publishing works

Trust

Answers people can trust

A manager and their team can ask the same thing and get different answers, because each person sees only their own sources.

  • Cited, every time. Every answer links to the passage it used.
  • Only what you can read. A restricted source never reaches someone outside its audience.
  • Follows your directory. Change teams or become a manager, and what you can read changes too.
How do promotion reviews work?
Jordan · ManagerNominate your reports by March 1.Manager guide
Sam · EngineerReviews run twice a year. Ask your manager.Team handbook

Upkeep

Knowledge that stays current

Policies change. Shuffl notices, and HR decides what changes.

  • Learns

    From HR’s replies

    The reusable part of an HR reply becomes a proposal for HR.

  • Watches

    Never quietly stale

    A changed source pauses until HR reviews it.

  • Expires

    Due for review

    Review dates retire temporary guidance on time.

Manage connected sources

Pricing

Publish your first policy today

Free at any company size, like everything in Shuffl. Every feature included, no seat limit and no limit on questions.

Start freeSee pricing