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Shuffl vs Moveworks

Moveworks is an AI assistant for IT and HR support, now part of ServiceNow. Shuffl pairs HR answers with the culture side: intros, celebrations, pulse and praise.

Checked against their own pages on

Side by side

  • Answers HR questions

    Shuffl
    Yes

    Mello answers in Slack and on the web from knowledge HR approved. More about Answers HR questions

    Moveworks
    Yes

    Answers HR questions in Slack and Teams.[2]

  • Agent in Slack

    Shuffl
    Yes

    Ask Mello in a Slack DM or channel and it answers there. More about Agent in Slack

    Moveworks
    Yes

    Answers HR questions in Slack and Teams.[2]

  • Cites the source

    Shuffl
    Yes

    Every answer cites the approved passage, or says nothing covers it. More about Cites the source

    Moveworks
    Yes

    Answers with source citations.[2]

  • Hands off to HR

    Shuffl
    Yes

    Anything it can’t answer becomes a private request HR replies to. More about Hands off to HR

    Moveworks
    Yes

    Hands a user off to a live agent.[1]

  • MCP server

    Shuffl
    Yes

    An MCP server, plus a public API, for your own agent. More about MCP server

    Moveworks
    Not found on Moveworks’s pages

    Not found on their pages

  • Coworker introductions

    Shuffl
    Yes

    Connections introduces small groups from a channel on a schedule. More about Coworker introductions

    Moveworks
    Not found on Moveworks’s pages

    Not found on their pages

  • New-hire onboarding

    Shuffl
    Yes

    A buddy, an introduction and check-ins, timed from the start date. More about New-hire onboarding

    Moveworks
    Yes

    Guides new hires through setup and training.[2]

  • Birthdays and anniversaries

    Shuffl
    Yes

    Birthdays and work anniversaries posted in Slack. More about Birthdays and anniversaries

    Moveworks
    Not found on Moveworks’s pages

    Not found on their pages

  • Pulse surveys

    Shuffl
    Yes

    One-tap questions in Slack; HR sees totals for groups of 7 or more. More about Pulse surveys

    Moveworks
    Not found on Moveworks’s pages

    Not found on their pages

  • Peer praise

    Shuffl
    Yes

    Coworkers send praise and award badges for shared moments. More about Peer praise

    Moveworks
    Yes

    Send kudos from the assistant.[2]

  • Directory and org chart

    Shuffl
    Yes

    Profiles, teams and an org chart for everyone. More about Directory and org chart

    Moveworks
    Yes

    Answers questions about coworkers and org charts.[5]

  • Syncs people from your HRIS

    Shuffl
    Yes

    Syncs people from Workday, BambooHR, HiBob, Rippling, Personio, Deel, JumpCloud and Google. More about Syncs people from your HRIS

    Moveworks
    Yes

    Ingests people from identity and HR systems.[3]

  • Syncs your knowledge sources

    Shuffl
    Yes

    Syncs Google Drive, Notion, Confluence, SharePoint, Box, Dropbox and Guru. More about Syncs your knowledge sources

    Moveworks
    Yes

    Indexes Google Drive and other sources.[4]

  • Single sign-on

    Shuffl
    Yes

    SAML or OIDC sign-in with JumpCloud, Okta, Entra ID, Google and others. More about Single sign-on

    Moveworks
    Yes

    SAML or OIDC single sign-on.[7]

  • SCIM provisioning

    Shuffl
    Yes

    SCIM 2.0 provisioning from Okta, Entra ID, OneLogin, JumpCloud and others. More about SCIM provisioning

    Moveworks
    Not found on Moveworks’s pages

    Not found on their pages

Which to choose

Choose Moveworks when

  • You want one assistant for IT and HR support across ServiceNow and other systems.

Choose Shuffl when

  • You want HR answers plus intros, celebrations and pulse in one Slack app.

Pricing

Moveworks
Moveworks’ pricing page publishes no prices and asks buyers to request a custom quote.[6]
Shuffl
Shuffl is free for every team at any company size: introductions, onboarding, celebrations, Pulse and Mello, the HR assistant, with no seat limit. Questions and answers are not metered.See pricing

Sources, read September 26, 2026

  1. Moveworks live agent handoff (opens in a new tab)https://docs.moveworks.com/service-management/live-agent-handoff-assistant · read
  2. Moveworks AI for HR (opens in a new tab)https://www.moveworks.com/us/en/solutions/ai-for-hr · read
  3. Moveworks user identity (opens in a new tab)https://docs.moveworks.com/agent-studio/core-platform/user-identity/mw-setup-identity · read
  4. Moveworks Google Drive connector (opens in a new tab)https://docs.moveworks.com/ai-assistant/enterprise-search/content-integrations/answers-integration-google-drive · read
  5. Moveworks people lookups (opens in a new tab)https://docs.moveworks.com/ai-assistant/capabilities/people-places-lookups-assistant · read
  6. Moveworks pricing (opens in a new tab)https://www.moveworks.com/us/en/pricing · read
  7. Moveworks SSO (opens in a new tab)https://docs.moveworks.com/service-management/administration/sso · read

Try Shuffl with your own team.

Every feature included. Questions and answers are not metered.

Start freeSee pricing