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Shuffl vs Donut

Donut runs intros, onboarding journeys, celebrations and shoutouts in Slack. Shuffl does those and also answers HR questions and hands the rest to HR.

Checked against their own pages on

Side by side

  • Answers HR questions

    Shuffl
    Yes

    Mello answers in Slack and on the web from knowledge HR approved. More about Answers HR questions

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • Agent in Slack

    Shuffl
    Yes

    Ask Mello in a Slack DM or channel and it answers there. More about Agent in Slack

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • Cites the source

    Shuffl
    Yes

    Every answer cites the approved passage, or says nothing covers it. More about Cites the source

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • Hands off to HR

    Shuffl
    Yes

    Anything it can’t answer becomes a private request HR replies to. More about Hands off to HR

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • MCP server

    Shuffl
    Yes

    An MCP server, plus a public API, for your own agent. More about MCP server

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • Coworker introductions

    Shuffl
    Yes

    Connections introduces small groups from a channel on a schedule. More about Coworker introductions

    Donut
    Yes

    Donut Intros for coffee chats.[1]

  • New-hire onboarding

    Shuffl
    Yes

    A buddy, an introduction and check-ins, timed from the start date. More about New-hire onboarding

    Donut
    Yes

    Journeys with buddy programs.[3]

  • Birthdays and anniversaries

    Shuffl
    Yes

    Birthdays and work anniversaries posted in Slack. More about Birthdays and anniversaries

    Donut
    Yes

    Birthdays, anniversaries and holidays.[1]

  • Pulse surveys

    Shuffl
    Yes

    One-tap questions in Slack; HR sees totals for groups of 7 or more. More about Pulse surveys

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • Peer praise

    Shuffl
    Yes

    Coworkers send praise and award badges for shared moments. More about Peer praise

    Donut
    Yes

    Donut Shoutouts for peer recognition.[5]

  • Directory and org chart

    Shuffl
    Yes

    Profiles, teams and an org chart for everyone. More about Directory and org chart

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • Syncs people from your HRIS

    Shuffl
    Yes

    Syncs people from Workday, BambooHR, HiBob, Rippling, Personio, Deel, JumpCloud and Google. More about Syncs people from your HRIS

    Donut
    Yes

    Syncs people from your HRIS.[2]

  • Syncs your knowledge sources

    Shuffl
    Yes

    Syncs Google Drive, Notion, Confluence, SharePoint, Box, Dropbox and Guru. More about Syncs your knowledge sources

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • Single sign-on

    Shuffl
    Yes

    SAML or OIDC sign-in with JumpCloud, Okta, Entra ID, Google and others. More about Single sign-on

    Donut
    Not found on Donut’s pages

    Not found on their pages

  • SCIM provisioning

    Shuffl
    Yes

    SCIM 2.0 provisioning from Okta, Entra ID, OneLogin, JumpCloud and others. More about SCIM provisioning

    Donut
    Not found on Donut’s pages

    Not found on their pages

Which to choose

Choose Donut when

  • You only need culture programs, on Slack or Microsoft Teams.

Choose Shuffl when

  • You want intros, onboarding and celebrations next to HR answers and private HR help.

Pricing

Donut
Donut’s pricing page lists a free plan, Standard from $74 USD and Premium from $119 USD a month billed annually, priced by active users.[4]
Shuffl
Shuffl is free for every team at any company size: introductions, onboarding, celebrations, Pulse and Mello, the HR assistant, with no seat limit. Questions and answers are not metered.See pricing

Sources, read September 26, 2026

  1. Donut channels (opens in a new tab)https://www.donut.com/platform/channels/ · read
  2. Donut HRIS sync (opens in a new tab)https://help.donut.ai/en/articles/8399991-syncing-hris-with-donut · read
  3. Donut Journeys (opens in a new tab)https://www.donut.com/platform/journeys/ · read
  4. Donut pricing (opens in a new tab)https://www.donut.com/pricing/ · read
  5. Donut Shoutouts (opens in a new tab)https://www.donut.com/platform/shoutouts/ · read

Try Shuffl with your own team.

Every feature included. Questions and answers are not metered.

Start freeSee pricing